I started working with Shanna through a trusted friend’s reference, but I have to admit that I had a number of concerns at the beginning as I knew so little about websites and I was not sure if we would be able to handle everything via mails as I lived in Turkey and we had a significant time difference. However my concerns disappeared very quickly as Shanna was so quick in replying and resolving issues and in fact I guess I was the one slowing her down as I could not match her speed all the time. She has handled my lack of knowledge on websites with great patience through directive questions and timely and simplified explanations. She did not only create a website for me but also trained me to manage my website on my own by explaining the details of all critical steps. I would like to give a big thank you to Shanna both for the quality of the work she has done as well as her continuous support even after the site went live.